Siroko Reviews

At Siroko.com, all returns for size exchange are free. To process a return, registration at siroko.com is required. The return process involves generating a return label, packing the item(s) to be returned in the return package, and taking the package to the nearest facility of the shipping company. Returns other than size exchanges will be charged based on the country of shipment. If a product is received in damaged condition, Siroko will cover the return costs. Returns for purchases made outside of the official website are not handled by Siroko.

In terms of shipping, the delivery time of an order depends on the shipping company selected. The estimated delivery time according to each shipping company is visible during the purchase process once the package leaves the facilities. Delivery times refer to business days and may vary depending on stock availability or setbacks during the shipping process. Siroko works with globally renowned shipping companies such as DHL Express, DPD, Hermes, Correos Express as well as most of the major postal services worldwide. Prices may vary depending on the country due to differences in shipping costs. The tax applied to consumer goods may also vary depending on the country of shipment.

The delivery costs vary depending on the delivery area and the type of transport used. You can view the final cost of your shipment during the purchase process. Free delivery is available in some countries with a minimum purchase specified during the purchase process.

The buyers have a period of 60 days to inform Sirokoof any problem with the product, including the name of the model or product, a description of the problems encountered, and a photo of the product. Beyond this period, Siroko cannot be held responsible for any financial compensation.

Upon receipt of your request, Siroko will notify you within 3 days whether the product can be returned. To guarantee the collection of the product, the User must ensure that the package contains all the original labels, packaging, documents, and accessories. The order number must be clearly visible on the packaging of the package or on the outer label.

The customer has a maximum period of 30 days from the date of receipt of the product to inform Siroko of the total or partial withdrawal of their purchase, in accordance with the legislation in force. If the product is not returned in its original packaging, its market value could be depreciated.